Our Delivery Promise: Simple, Reliable, Transparent
We understand that waiting for furniture can be filled with anticipation and sometimes anxiety. That’s why we’ve streamlined our delivery process to ensure your statement pieces—from that elegant Velvet Chaise Lounge to the durable All-weather Wicker Patio Set—arrive safely and on schedule, no matter where you are.
Two Clear Shipping Options for Your Convenience
Choose the option that best fits your timeline and budget. Both methods include careful handling and insurance.
Standard Shipping
Carrier: DHL or FedEx
Cost: Flat fee of $12.95
Delivery Timeline: 10-15 business days after dispatch.
Ideal for: When you need your new furniture a bit sooner. Track your package in real-time from our warehouse to your home.
Free Shipping
Carrier: EMS
Cost: COMPLETELY FREE on orders over $50.
Delivery Timeline: 15-25 business days after dispatch.
Ideal for: Budget-savvy shoppers who want incredible value without sacrificing quality. Perfect for planning ahead!
Order Processing: All orders are carefully prepared and packed within 1-2 business days before being handed to our carrier partners.
Your Delivery Journey, Step-by-Step
Order Confirmation & Processing
Once you checkout, you’ll receive an immediate confirmation. Our Phoenix team then personally reviews and prepares your order for its journey. This takes 1-2 days.
Careful Packaging & Dispatch
Every piece—from sturdy Aluminum Patio Furniture to intricate Bakers’ Racks—is expertly packed with protective materials to ensure it arrives in pristine condition.
Shipping & Tracking
We dispatch your order via your chosen method. You’ll receive a tracking number to follow your furniture’s journey in real-time.
Safe Delivery & Unboxing
Our carriers will deliver your package to your specified address. Most items are delivered in boxes designed for straightforward in-home assembly.
Hassle-Free Returns: Your Peace of Mind
Confidence is key when furnishing your space. If an item isn’t perfect for you, we offer a straightforward return policy.
- Return Window: 15 days from the date of delivery.
- Condition: Items must be in original, unused condition with all packaging.
- Process: Contact our friendly support team at [email protected] to initiate a return or exchange. We’ll guide you through every step.
We stand behind the quality and design of every product we sell, from our space-saving Bunk Beds to our conversation-starting Plane Shaped Bed.
Ready to Transform Your Space?
Explore our curated collection of luxury furniture designed for real life. With transparent delivery options and global shipping, your dream interior is closer than you think.
Start Browsing Our Collection →Questions about delivery to your region? Our team is here to help: [email protected]